As businesses emerge from an unprecedented two years of disruption and change, many operators may be assessing their current customer experience approach. The evolving Covid-safe guidelines, along with staff hesitant to return to offices and the necessity to create a safe environment for customers and employees alike, create new opportunities for owners and managers to assess and restructure their in-store or on-site processes. For many businesses, the introduction of a security concierge service is proving to be a rewarding strategic choice. Whilst
As Aussies pack away the festive decorations and turn their mind to the year ahead after a much-needed Summer break, it’s time to settle in for 2022 – a year certain to be as uncertain as our most recent times and promising to raise new challenges as we navigate yet another year of Covid 19 impacts. The past two years have seen changing trends across the majority of industries, as both consumers and suppliers strive to succeed in ever-changing times.
Having just experienced one of the most challenging, rapidly-evolving and risky periods of a generation, business owners are starting to look to the future, as they attempt to define how their organisation can viably exist amidst uncertain times. Whilst talk of vaccine break-throughs and the impending opening of some domestic borders are the newsworthy and visible stories on our screens, there is also a real day-to-day buzz of activity and innovation happening in businesses throughout Victoria. Businesses across varying industries, from